Public Services Model Working Group (Sunsetted)

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The Public Services Model Working Group was formed to address training for Access Services staff in preparation for acting as the initial contact point for in-person patron inquiries. Staff from both Access Services and Instruction and Engagement Services were represented on the working group. Work completed by the group included planning and delivering training sessions for Access Services staff and development of the Library Do-It-Yourself LibGuide available at:


    • Sheri Edwards

    • Ken Frankel (chair)

    • Larry Mello

    • Rachael Neu

    • Kristy Padron

    • Jerrel Horn

    • Nikki Worrell